Paul is absolutely brilliant. We are based in Australia and Skyped with Paul before we purchased to make sure the site would do what we needed. We got the online designer included. There's a 12 hour time difference between us, so after we Skyped & paid it was night time here, we woke up the next morning & OpenCart had been loaded. We added our delivery service extension, then the next morning the designer had been installed. We are now busy adding our products, weights & dimensions on our live site, ready for our clients to either have posted or pick up from our shop front. Any questions he is quick to answer and so very helpful, cannot recommend Paul enough.